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Shipping Information

Shipping Information

McFadden Farm is a small family farm in Potter Valley California that ships within the United States Monday-Friday standard UPS Ground and USPS, unless otherwise requested i.e. Rush Delivery options.

Address Corrections

Please double check and confirm that the shipping is correct. There will be an $11.00 address correction fee for each package.

Standard Delivery

For standard delivery of items in stock, UPS will deliver as quickly as 5-7 business days. Items shipped to Alaska, Hawaii and US Territories will take longer and may incur additional charges that are calculated at checkout. Some heavy or oversized items cannot be shipped outside the contiguous 48 states. For these addresses or APO or FPO addresses, call our Sales Department at 1-800-544-8230. 

 

Rush Delivery

Our rush delivery options are available during checkout. You may select UPS 3-Day Select® during checkout to speed the delivery of your order. Please contact our Sales Department at 1-800-544-8230 should you need faster delivery, we are happy to offer you a shipping quote. 


Return Policy

At McFadden Farm, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage by calling 1-800-544-8230 5 days a week, 9:00am - 5:00pm (PT).

Please note: We cannot accept returns on special-order items, or on items damaged through normal wear and tear.

 

 

 

Business days in transit from Potter Valley, Ca for UPS Ground

 

1 - 2 business day – Northern California and North West Nevada

2 - 3 business days – Southern California, Nevada, Oregon, Utah, Arizona, Hawaii

3 - 4 business days – Washington, Idaho, Montana, Wyoming, Colorado, New Mexico, Alaska

4 - 5 business days – North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, Arkansas, Montana, Iowa, Illinois, Wisconsin, Michigan, Minnesota, Indiana

5 - 6 business days – Ohio, Kentucky, Tennessee, Mississippi, Louisiana, Alabama, Georgia, Florida, South Carolina, North Carolina, Virginia, West Virginia, Pennsylvania, New Jersey, Delaware, Maryland, Connecticut, Vermont, New Hampshire, Maine, Road Island, Massachusetts

6 – 7 business days – New York